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Sales and marketing are often confused as
being identical, but there are many differences between the two terms. Anybody who works within either of these
industries knows how crucial the separation is, but it is understandable that a
lot of people would have it mixed up.
After all, the media often uses the terms interchangeably, so most
people are led to believe there is no difference.
The best way to think about the distinction
is through a hierarchical perspective.
Sales is a part of marketing, while marketing is the general promotion
and distribution of products. Sales can
also be thought of as direct marketing in the most personal form, except when
done online. In another sense, it is the
job of marketers to bring people to the company, and the salespeople finish the
job by actually converting prospects.
For some businesses, especially online
ones, the sales process is completely automated, so the only thing that is
focused on is marketing. This field not
only comprises bringing people to the store, but establishing a firm's brand,
position, and product line. Sales is
much more focused than marketing, which is very broad and has more specialties
than sales. It is important to remember
that neither one can do the job alone.
It is up to the salesman to bring in money, and it is the job of the
marketer to bring prospects to the sales department.
Firms
that are small enough can often integrate their sales and marketing departments
into one. Although both are different,
there is no arguing that they are indeed similar, and entrepreneurs that manage
small businesses can usually handle both tasks on their own. However, each field has its own required set
of knowledge, so one cannot learn all the tricks of sales and expect to do well
in marketing, but skills in each area reciprocally influence one's ability in
the other.
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